Effective Date: (19/01/2026)

At Shoovu, we protecting your privacy and personal information is a top priority. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit and shop on our website shoovu.com (“Website”). By using our Website and services, you agree to the terms of this policy.

1. Information We Collect

We collect information that helps us process your orders, improve your experience, and provide customer support. This may include:

  • Personal Information: Name, email address, phone number, shipping and billing addresses when you place an order or create an account.
  • Payment Information: Payment details are collected securely through trusted payment processing partners; we do not store your full credit/debit card information on our servers.
  • Usage & Technical Data: IP address, browser type, device information, and browsing activity collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders, send confirmations, and provide customer service
  • Improve the Website, personalize your experience, and analyze trends
  • Send updates, marketing emails, and promotional offers (only if you opt in)
  • Maintain security, prevent fraud, and protect your account

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website, remember preferences, and understand how visitors interact with our store. You can manage cookie preferences through your browser settings or via opt-in tools on the Website.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Partners who help us operate our Website (e.g., payment processors, shipping partners, analytics providers).
  • Legal Requirements: If required by law or to protect our rights and safety.

We do not sell your personal information to third parties for their marketing purposes.

5. Security of Your Data

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Your Choices

You have the right to:

  • Access or update your personal information
  • Opt out of marketing communications
  • Delete your account by contacting us

To update or request deletion of your data, please contact us at the email listed below.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.